How exactly do roles in Maileon work?

In Maileon, we distinguish between three types of users, each with different rights:

1. Editor
2. Data manager
3. Key user

Each role has specific rights. You can read more about this on the page User Roles.

How do I import a recipient list into Maileon?

You cannot do this yourself. Contact the data manager for your faculty or organizational unit.

Why can’t I view the recipient lists in Maileon?

As an editor, you can select recipient lists but cannot see the addresses they contain. Only a data manager has access to that information. This limited access to recipient lists is implemented due to privacy legislation.

How do I create a bilingual mailing?

See the page Bilingual Mailings for details.

What recipient lists are available in the environment for internal mailings and newsletters?

Through a ULCN connection, we load the contact details of staff and students. The exact details differ per group:

Staff

• Email address
• First name
• Organization codes (e.g. faculty, institute)
• Building name (work address)

Students

• Email address
• First name
• Regular or non-regular
• Faculty
• Level (bachelor or master)
• Program code
• Campus (Leiden or The Hague)