Universiteit Leiden

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Complaints and appeals

Where can students go with complaints about assessment?

Students who have complaints about exam grading or assessment can first contact the examiner or the Board of Examiners . If the complaint is valid, the examiner may decide to, for example, remove a problematic question or adjust a grade. The Board of Examiners itself cannot make these decisions.

If a student strongly disagrees with the examiner's decision (since a grade is considered a formal assessment decision), they can appeal by submitting a formal complaint to the Examination Appeals Board (CBE).

You can refer students to this page for more information [College van Beroep voor de Examens (CBE)].

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