Help, support and complaints
Do you need support in arranging HR matters? Do you want to submit a complaint? Here you will find more information and contact details.
Self Service
You can arrange many HR matters yourself in Self Service. If you need more information or support, please contact the Service Point Personnel.
Log in to SAP Self Service
1. Ensure that your laptop or desktop is connected to eduVPN. More information about eduVPN.
2. Go to the staff website.
3. Log directly on to the tile Self Service.
Do you want more information or do you have questions? View the knowledge item.
Contact
Contact:
- Service Point Personnel
- a contact person for the University Teaching Qualification (UTQ)
- a career adviser
Complaints and confidential counsellors
f you do not succeed in talking to your manager in case of problems at work, your confidants and HR advisers are available to support you. You can also file a formal complaint. Read more about this on the webpage Social Safety.
Lodging objections and submitting disputes for arbitration
- You can lodge an objection against some kinds of decisions. For example if you disagree with a decision of the Central Elections Office or if you disagree with an administrative or other decision.
- There is also an Arbitration Committee to which you can submit certain disputes between yourself and your manager or the University.