Support for online teaching
Do you need help creating or using online teaching methods, or are you running into difficulties? We are here to help you with your ICT- and didactic-related queries.
When teaching online, you will quickly need to master new technical resources, such as Brightspace, Kaltura and Microsoft Teams. You will also need to use different teaching methods than you are used to.
We are here to help you on your way and solve any issues you encounter. Below you will find more information about who to contact for different types of problems.
| Technical questions and problems | ||
|---|---|---|
| Are you having technical issues with online teaching? | Call the ISSC help desk. | |
| Want to find out if a program or resource is down? | heck the fault reports on the ISSC status page. | |
| Do you have technical questions about audio-visual equipment on site? |
Contact the local audio-visual service. |
|
| Want to find out which online tools you are allowed to use? | Take a look at the Tools section on the Teaching Support site. | |
| Questions about online teaching | ||
| Do you have general questions about ICT and teaching? | Neem contact op met de ICT- en onderwijscoördinator binnen jouw faculteit. | |
| Do you need technical or didactic support for online teaching? | Contact your faculty’s Teacher Support Desk. | |