8 October 2024

From 1 November there will be a new mobility policy. The aim of this policy is to encourage sustainable travel and determine our CO2 emissions. We will be using the Shuttel app (or the Mijn Shuttel environment for desktop and laptop) and the Shuttel card. You will receive an email from Shuttel asking you to register.  

The advent of Shuttel is part of the new travel allowance. If you commute by public transport, this will shortly be 100 % reimbursed. If you commute using your own transport (car or bicycle), the allowance will remain at 7 cents per kilometre (the first 10 kilometres will not be reimbursed and there is a maximum distance of 45 kilometres per single journey). In Shuttel you can record not only your commuting journey, but also the days you work from home and business travel within the Netherlands. Please note: if you don’t register, you will not receive any allowance, nor can you make use of the fiscal exchange facility via the Individual Choices Model.

Activate your Shuttel account

You will receive an initial email from Shuttel on Wednesday 16 October asking you to register for the Shuttel card and to activate your account. Once you have registered, your card will be sent to your home address. Everyone will receive the Shuttel card; it is useful even if you do not travel by public transport very often. You can also use the card for private trips; to do this, you need to authorise Shuttel. If you don’t use the Shuttel card, you will receive a mail after a few months asking whether you want to keep the card.

Using Shuttel

You use the Shuttel card to check in on public transport; your journey will then be recorded automatically in Shuttel and you need do nothing further. The first time only you need to indicate in Shuttel that this is your standard commuting trip. After that, Shuttel will recognise this automatically when you check in on public transport. If you use your own transport, you can enter a repeating trip. You then indicate on a monthly basis the days when you made this trip and the days on which you worked from home.

Allowance for domestic trips

You will be reimbursed for business travel within the Netherlands. If you travel by public transport, you can use the Shuttel card. If you use your own transport, you have to register this in Shuttel and you will receive an allowance of € 0.23 per kilometre. After 1 November you will continue to claim subsistence costs (dinner, accommodation and breakfast) via the travel and expenses application in Self Service.

Home-working allowance

The home-working allowance will also stay the same, namely € 2 per home-working day and  € 25 net per month internet allowance. You will receive the internet allowance starting from just one registered home-working day in Shuttel.

Using the individual choices model for offsetting commuting costs against tax

You can request an (additional) kilometre allowance via the individual choices model by making use of the tax exchange facility. From 1 November, this kilometre allowance will be based on the average number of travel days and the average number of kilometres per trip (in the month in question) that you have entered in Shuttel as commuting travel. To use this type of kilometre allowance, you have to submit an application once a year in  Self Service, as you have been doing to date. If you have already submitted your application for this year, you need do nothing more.