2,170 search results for “crisis communication” in the Public website
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The impact of terrorism and crisis communication
A cautious response to a crisis or terrorist act avoids the creation of a culture of fear. This is another way to reduce our vulnerability to terrorism.
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Assist or accuse? Identifying trends in crisis communication through a bibliometric literature review
This article explores crisis communication research clusters in the literature, examining overlaps and intersections among diverse fields.
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Data Breaches and Effective Crisis Communication: A Comparative Analysis of Corporate Reputational Crises
Online data breaches are recurrent and damaging cyber incidents fors organizations worldwide. This study examines how organizations can effectively mitigate reputational damages in the aftermath of data breaches by hacking, through situational crisis communication strategies.
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Insights from the Intersection of Psychosocial, Ethical, and Crisis Communication Paths
This article examines the position of victims and those affected within communication theory. Current research has broadly been skewed toward reputation management and protecting brand value as primary goals of crisis communication efforts. The authors offer recommendations for crisis communication…
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New Masterclass Effective Crisis Communication
Starting 12 December, you will be able to enrol in a new Masterclass Effective Crisis Communication at the Centre for Professional Learning. Where do you start when your organisation's reputation is suddenly under threat? And how do you start and with whom?
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Wouter Jong
Faculty Governance and Global Affairs
w.jong@fgga.leidenuniv.nl | +31 70 800 9506
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Clean diesel and dirty scandal: The echo of Volkswagen’s dieselgate in an intra-industry setting
In 2015 the U.S. Environmental Protection Agency revealed that German car manufacturer Volkswagen had illegally installed software to produce fake NOx-emissions results. This study aims to analyze how the German news media framed VW’s role.
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Andrea Bartolucci
Faculty Governance and Global Affairs
a.bartolucci@fgga.leidenuniv.nl | +31 70 800 9506
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Oxford Encyclopedia of Crisis Analysis
The volume is one-stop shopping for crisis studies and a number of closely related fields, providing a window onto the latest thinking in the field. The articles reflect cutting edge, state of the art scholarship and pose key questions for research and practical development.
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Banking Regulation in and for Crisis
In this article, Lydie Cabane, Assistant Professor at the Institute of Security and Global Affairs, and Martin Lodge address the question of how to manage banking crises, a question that has gained prominence since the banking crisis of 2007-2009. This article sets out the rationale for regulating for…
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The Leiden University Crisis Research Center
Explaining the origins , patterns and outcomes of crisis management efforts.
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Wouter Jong on Dutch NPO Radio 1 on Crisis Communication by Mayors
A man died in Assen while being detained by bystanders. The man allegedly touched a young girl inappropriately and the girl’s father is believed to have been one of the bystanders. Five men have been arrested by the police and later released. As a result, wild rumours have started circulating. How does…
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Governance of Crisis (MSc)
In the track Governance of Crisis, you will be familiarized with the main body of knowledge on strategic crisis management.
- Crisis Management / Crisis Diplomacy
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Constructing an ‘emotional community’ in times of crisis: the EU’s response to Russia’s invasion of Ukraine in 2022
Emotions play a key role in EU politics. This article examines how emotions influence the EU’s response to international crises and norm violations.
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Organizational and Institutional Crisis Management
This article offers a typology for organizational and institutional crisis management that portrays three sorts of crises: a crisis in an organization, a crisis to the organization and a crisis about the organization.
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Tsagkroni: Radicalisation and Crisis Management
This book discusses theories of crisis management and the radical right, to shed light on how responses to crisis influence radical right parties in their presence, discourse, and evolution. The book offers a comparative perspective by examining case studies with various traditions of radical right…
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Student for a Day - MSc Crisis and Security Management, spec. Governance of Crisis
Study information
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Crisis management
Training and Exercising in Crisis management and Emergency Control
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Hirschmann, Crisis Management in International Organisations
Using the League of Nations’ responses to early crises as an explorative historical case study, Political Scientist Gisela Hirschmann investigates how international organisations perceive and respond to existential threats.
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Digital Humanitarian Networks: Crisis Management as a Social System
Intelligence of the crowd, or in other words, intelligence of a large, random collective, exists mostly in social media platforms such as twitter. The collective does not comprise (at least not necessarily) experts on crises, just regular people mostly. Nevertheless, there is valuable intelligence to…
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Collaborative Crisis Management Before and During International Summits
Peak Performance: Collaborative Crisis Management Before and During International Summits. This comparative case study probes into conditions for collaborative governance in the security organisation of international summits.
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Crisis and Security Management: Governance of Crisis (MSc)
Are you thinking about studying Crisis and Security Management: Governance of Crisis? Learn more and watch the videos.
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Crisis and Critique Network
This network brings together scholars whose work explores how contemporary frameworks of crisis produce experiences of the present, rehash or disrupt established narratives of the past, and broker specific outlooks on the future. We collaborate in studying these crisis-scapes and exploring how they…
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Crisis and disaster management
Training and Exercising in Crisis management and Emergency Control
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A bibliometric review of COVID-19 research in the crisis and disaster literature
In the wake of the COVID-19 pandemic, the pressing question is how this global health emergency impacted the research agendas of the field of crisis and disaster science. This article reviewed contributions in ten important crisis and disaster journals in the two and a half years following the COVID-19…
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The Unforeseen 2012 Crisis in Mali: The Diverging Outcomes of Risk and Threat Analyses
The 2012 crisis in Mali, where the state collapsed and terrorist groups took over the north, came as a surprise to many. Mali had been considered a poster-child for democracy and was judged as considerably more stable than its neighbors by leading quantitative indices of state fragility. This article…
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Crisis and Security Management (MSc)
Crises arising from terrorism, cyber threats, and natural disasters dominate world news and make Crisis and Security Management a heavily politicized and hotly debated topic at the top of the national and global societal and governance agenda.
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LEGITIMULT - Legitimate Crisis Management and Multi-level Governance
LEGITIMULT examines how Covid-19 measures by governments impact multilevel governance and democratic governance in 31 European countries
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Crisis and Security Management
You are about to start your Master's programme in Crisis and Security Management at Leiden University in The Hague, The Netherlands. Make sure you are well prepared and get your studies off to a good start.
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Crisis and Security Management (MSc)
Are you thinking about studying Crisis and Security Management? Learn more and watch the introduction video. Or watch the videos on the track-related pages.
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A renewed awareness: Reinvigorating preparedness research for crisis and disastermanagement
In this article Jeroen Wolbers and Sanneke Kuipers take a closer look at disaster preparedness to reinvigorate the academic debate.
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Effectiveness of audience segmentation in instructional risk communication: A systematic literature review
This article provides a list of the concepts and key elements that should be considered when creating effective communication messages.
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Public leaders’ organizational learning orientations in the wake of a crisis and the role of public service motivation
This study explores public leaders’ organizational learning orientation in the wake of a crisis. More precisely, we study the association between public leaders’ public service motivation and their learning orientation (instrumental versus political).
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Get to know Crisis and Security Management
Crises arising from terrorism, war, violence, cyber threats, and natural disasters dominate world news and make crisis and security a heavily politicised and hotly debated topic at the top of the national and global societal and governance agenda. This master Crisis and Security Management focuses on…
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Get to know Crisis and Security Management
Crises arising from terrorism, war, violence, cyber threats, and natural disasters dominate world news and make crisis and security a heavily politicised and hotly debated topic at the top of the national and global societal and governance agenda. This master Crisis and Security Management focuses on…
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Crisis and Security Management: Cybersecurity Governance (MSc)
Are you thinking about studying Crisis and Security Management: Cybersecurity Governance? Learn more and watch the videos.
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Change Leadership in times of crisis
Public organizations have been confronted with severe budget cuts as a result of the most recent crisis. Public managers are tasked with the implementation of cutbacks. Using different case studies within Dutch ministries and the prison sector, we assess public managers’ change leadership in times of…
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Change leadership in times of crisis
Explaining cutback management strategies in public sector organisations: change leadership in times of crisis. How does the publicness of organisations affect the choice and implementation of cutback management strategies?
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Overview of the current economic crisis
Han De Jong gave an overview of (the run-up to) the current economic crisis and discussed which steps could be taken to resolve this crisis.
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Un-solvable crises? Differential implementation and transboundary crisis management in the EU
Examining policy integration's adjustment to diverse implementations in cross-border crisis management, the article analyses institutional choices' impact on the process.
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The Ottoman Crisis in Western Anatolia
Turkey's Belle Epoque and the Transition to a Modern Nation State
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Mardet van Gennip
Faculteit der Sociale Wetenschappen
mgennip@fsw.leidenuniv.nl | +31 71 527 2727
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Securing the integrity of financial markets in times of crisis
The Hazelhoff Centre for Financial Law research programme for 2020-2023 centres around the integrity of financial markets during times of crisis and possible regulation to secure it.
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Shaping the European External Action Service and its post-Lisbon crisis management structures
This article 'Shaping the European External Action Service and its post-Lisbon crisis management structures: an assessment of the EU High Representatives’ political leadership' assesses the role, influence and core aspects of the EU High Representatives’ (HR/VPs) “political leadership” in the context…
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Student for a Day - MSc Crisis and Security Management, spec. Governance of Violence
Study information
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limits of tolerance: before and after Brexit and the German Refugee Crisis
This study investigates how two social and political developments, in the UK and Germany, impacted on the experiences of minorities and the attitudes of majorities vis-à-vis tolerance in those two countries. The results provide a thought-provoking picture of the views of minority and majority groups…
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Radicalisation and Crisis Management: Shifts of Radical Right Discourse
Book launch
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Claiming crisis: narratives of tension and insurance in rural India
This article discusses local expressions of crisis in Beed district, central Maharashtra. Both in public and academic discourse crisis has become the term of choice for the many structural deficiencies which make agriculture an increasingly precarious livelihood in India. While most voices subscribe…
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Crisis and Security Management: Governance of Violence (MSc)
Are you thinking about studying Crisis and Security Management: Governance of Violence? Learn more and watch the videos.